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Appointment Booking Policy
To ensure efficient service for all our valued clients, we kindly request credit card information upon booking to secure your appointment. Regrettably, appointments cannot be secured without this information.
No-Show
Policy
Failure to attend appointments without prior notice will incur a "No-Show" fee equal to 60% of the service price (plus GST).
Cancellation Policy
You may cancel your appointment at no charge if done so at least one day (24 hours) prior to the scheduled time. Cancellations made within 24 hours of the appointment are subject to a cancellation fee equivalent to 60% of the service price (plus GST).
our policy
AT MASSAGE LIFE, WE ARE DEDICATED TO MAINTAINING A SAFE SPACE AND WELCOMING SPACE FOR EVERYONE.
HARASSMENT, DISCRIMINATION, HATE, AND ANY FORM OF UNKIND BEHAVIOR TOWARDS OUR STAFF, MASSAGE THERAPISTS, OR GUESTS
WILL NOT BE TOLERATED.
WE STAND FOR EQUALITY, KINDNESS, AND DIVERSITY. PLEASE TREAT EVERYONE WITH RESPECT AND APPRECIATION, FOSTERING A POSITIVE AND INCLUSIVE ENVIRONMENT FOR ALL.